Is there a minimum order requirement for small items to avail of the free shipping?

As of the moment, we don't have free shipping.

I would like to request for a quotation?

For product quotations, you may send us a message at

or contact us 0917-704-3895

How can I pay?

We accept payments through online and offline bank deposits, mobile payments (GCash & Paymaya). Personal and bank cheques and money order payments require a waiting period before your payment will arrive and can be processed before your order can be shipped.

For payments made via bank deposit, use your order number as a reference number when processing your payment. Please notify us via email at when you have made your deposit so we can process your order.

What are the shipping companies you use to ship out orders?

Large volumes of items will be sent out through our in-house delivery service, while small items such as bulbs can be shipped out through third-party delivery companies, with shipping fee to be shouldered by the customer upon confirmation of payment.

When will my order be shipped?

As of now, we are only accepting orders within Metro Manila. Delivery of items usually takes three (3) to five (5) business days. The faster you make your transaction, the faster you receive your order.

You will be able to track your order through our platforms and receive relevant updates on its status via email.

Metal-lite Illuminazione Marketing is not liable to any late delivery, and the delivery time indicated is only based on guidelines. Unforeseen events, such as natural disasters can affect the expected delivery time. We ask for patience in times like this as we will do our best to deliver and update you.

The stated delivery times are only guidelines and Metal-lite Illuminazione Marketing is not liable for any failed deliveries per the said times. Aside from that, uncontrollable events, such as natural disasters, can affect your order's delivery time. During these times, please be patient, and we will do our best to update you on your purchase.

Do you offer local pick up?

You can pick up your orders from our showroom at Level 3, Uptown Mall, Bonifacio Global City, Taguig (small items only) or at #516 EDSA Cor. Liberty Ave., Brgy. Socorro, Cubao, Quezon City. All payments should be made through online or bank deposit.

I have not received my package yet. What happened?

If you are experiencing issues concerning shipping, please email us at

I received the wrong item.

If you have received the incorrect items, all you have to do to rectify the problem is contact us at

Do you ship to international buyers?

As of the moment, we only ship within Metro Manila, Philippines.

How much is the shipping fee for an item?

Shipping is free of charge is 800 if the delivery address is within Metro Manila.

Who shoulders the shipping fee?

Shipping is shouldered by Customers.

Do you drop-ship items?

As of the moment, we do not drop-ship items.

The product I purchased on this site is damaged, what do I do?

Please contact us at and we will help you.

For further diagnostics, you may call us at 88189193 / 09177043895 or send an email at

Does a warranty cover your products?

All of our Furnitures are covered with a one-year warranty. If you receive a damaged product, or it was damaged within the covered warranty period, you can bring it to our office at #516 EDSA Cor. Liberty Ave., Brgy. Socorro, Cubao, Quezon City. In order to return your product, you must provide the following:

  • Actual product with packaging still intact
  • Sales invoice of the said product

  • Can I cancel my order?

    You can cancel your order if the item has not been dispatched from our office. You may call us at 88189193 / 09177043895 or send an email at

    Are the warranties transferable?

    Warranties are non-transferrable.

    If a product is replaced, is the warranty extended?

    Warranties are not extended.

    What should I do if my product is damaged during shipping?

    In case your product/products were damaged during shipping, you may bring it to our office at #516 EDSA Cor. Liberty Ave., Brgy. Socorro, Cubao, Quezon City along with the sales invoice. Please send us an email at and wait for our reply before you return the damaged product/s.

    Are items refundable?

    All items are non-refundable.

    The listing does not look right. Is it a mistake?

    If you think that you see a problem and are concerned with the listing's content, such as the price, image, description, or shipping, feel free to alert us by sending an email at,

    so we may look into it and fix any problem.

    Where can I buy your products?

    Aside from the Our Curated House official site, you can visit our showrooms in the following locations listed below:

    #516 EDSA Cor. Liberty Ave., Brgy. Socorro, Cubao, QC
    Mon - Sat, 8:00 AM - 5:00 PM
    8912-4494 | 0917-885-9779 | 8912-3339 (fax)

    #16 Eulogio Rodriguez Jr. Ave, Bagumbayan, Quezon City
    Mon - Sat, 8:00 AM - 5:00 PM
    8911-1672 | 0917-896-9779

    36th St. 3rd Floor Uptown Mall BGC, Taguig City
    Mon - Sun, 9:00 AM - 10:00 PM
    8818-9193 | 0917-704-3895

  • Can I visit a physical shop?

    Yes! Please refer on the showroom schedule and contact number posted.

    Where is your office located?

    Our main office is located at #516 EDSA Cor. Liberty Ave., Brgy. Socorro, Cubao, Quezon City.

    Can I order online and pick up at your office?

    Just message us at our chat button and give us your order number, and we will prepare your orders for pick up. Please note that the orders for store pick-up must be settled first before setting the pick-up schedule.

    What are your operating hours and days at the office?

    8:00 AM - 5:00 PM, Monday - Friday

    Operating hours of the physical stores?

    It depends on the store. You may contact the physical stores listed on our website to know their operating hours.

    How can I get a quote for a number of items?

    To get a quote for products from us, please fill out the contact form on our website.

    Can I contact you via email?

    Yes, you may contact us via email at or visit our website at But please be patient while waiting for our response. We hope that you understand that we receive hundreds of emails daily, so we may not get back to you immediately. We do, however, read all emails and will respond to you in 24 to 48 hours from the time it was received.

    Can I contact you through the phone?

    You may call us at 8818-9193 / 0917-704-3895 if you prefer to communicate through the phone and would want a more immediate transaction.

    How can I get in touch with you?

    You may call at 8818-9193 / 0917-704-3895 and send email at

    How can I get in touch with the service center?

    You can contact us thru our website or you can contact us through 8818-9193 / 0917-704-3895

    I have a concern with my product, how can I get in touch with you?

    You may call at 8818-9193 / 0917-704-3895 and send email at

    I have a problem with my furniture product, how do I get it fixed?

    You may call at 8818-9193 / 0917-704-3895 and send email at